Director - Sales; RCG

We are seeking an accomplished Director – Enterprise Sales (RCG Focus) to support our continued growth and drive strategic expansion across the Retail & Consumer Goods (RCG) vertical. In this high-impact role, you will be responsible for originating, building, and maintaining trusted relationships with senior executives across both current and prospective enterprise accounts—including global consumer brands, enterprise retailers, and national distributors—while collaborating with our Business Development, Pre-Sales Architecture, and Delivery teams throughout the entire complex sales cycle.

We are specifically looking for candidates who bring authentic exposure to the enterprise Salesforce delivery process and possess the technical fluency, consultative gravitas, and business acumen needed to build trust quickly with C-level stakeholders, safeguard project margins, and successfully close multi-million-dollar digital transformations.

• Engage with C-level stakeholders (Chief Commercial Officers, CMOs, VPs of Retail Operations, and Digital Transformation Leads) to win business with enterprise retail and consumer goods "new logo" accounts.
• Create business plans that account for RCG-specific market drivers, such as Trade Promotion Management (TPM/TPO), retail execution and in-store compliance, omnichannel commerce, and unified shopper data strategies.
• Personally unearth new opportunities through industry networking at events like NRF (National Retail Federation), Grocery shop, or Shoptalk to turn prospects into long-term strategic partners.
• Ability & desire to personally unearth net new sales opportunities through outbound calls, emails & networking and turn them into long term partnerships.
• Manage the entire customer relationship lifecycle from finding a prospect to securing a business contract to helping our delivery team successfully complete the project.
• Lead compelling discovery conversations that uncover prospect’s business goals and objectives as they relate to specific technical initiatives Coastal can deliver.
• Present products and services to prospective customers that align directly to their organizational goals and objectives.
• Provide professional after-sales support to enhance the relationships and customers’ dedication and long term success.
• Maintain best in class forecasting and pipeline management practices to ensure leadership visibility into the health of your business.
• Mentor and grow junior Business Development resources, provide oversight and support for the Business Development team.
• Engage with Salesforce RCG-focused RVPs and AEs to drive co-prime opportunities and become a trusted partner in the retail and consumer goods ecosystem.
• Partner with Coastal Business Unit Leadership throughout the sales process in order to align business development efforts with project delivery.
• Work with your team to create estimates aligned with the customer requirements, expectations, and agreed upon deliverables.
• Create and deliver SOWs in line with the Coastal methodology accounting for project scope and objectives, requirements, professional fees, and project specific assumptions.
• Travel up to 50% as needed to support the sales cycles to close business.

Note – Determination of Senior will be based upon the candidate's previous relevant experience and depth of skills, and will be determined through our skills interview process

• Bachelor’s Degree preferred, or equivalent experience
• Experience as a Salesforce Consultant, preferably at an implementation partner

• Flexible working hours with an emphasis on a life-work balance (in that order!)
• Remote flexible work; “Live by the beach, work in the…