Senior Business Project Manager; Retail Banking

Position: Innova - Senior Business Project Manager (Retail Banking)
The Senior Business Project Manager leads and coordinates end-to-end business delivery within large-scale transformation programs in the financial sector.

The role ensures full alignment across Business, IT, Operations, Testing, and external providers, driving consistent and high-quality delivery from design through implementation and into BAU transition.

This position oversees multiple squads and streams, ensuring strong governance, coordination, and execution discipline in a complex, fast-paced transformation environment.

Key responsibilities

Business delivery management:

Define and drive end-to-end business delivery plans (scope, timelines, resources, dependencies, deliverables)

Coordinate delivery across multiple squads and work streams

Ensure high-quality, on-time execution of business deliverables

Anticipate resource needs and ensure effective allocation and planning

Proactively manage risks, dependencies, and delivery issues

Business analysis leadership & coordination:

Lead and support Business Analysts across multiple squads

Ensure clear prioritization, follow-up, and structured execution

Provide guidance, direction, and support to BA teams

Facilitate strong collaboration between Program Management, Business, and IT teams

Support Lead Business Analysts in their squad responsibilities

Functional coordination & governance:

Orchestrate and manage multiple backlogs across the domain

Ensure alignment with the overall domain roadmap and priorities

Prevent duplication, inconsistencies, and gaps across squads

Ensure end-to-end functional consistency across processes, epics, and providers

Guarantee completeness and quality of functional design across all streams

Stakeholder & provider management:

Act as key interface between Business, IT, and external providers

Coordinate cross-team functional alignment and decision-making

Manage escalations and ensure resolution of complex cross-stream issues

Support transition into BAU after go-live

Interface with:

Operations (validation and onboarding readiness)

Testing teams

Data migration teams

Development and defect resolution teams

Issue & escalation management:

Own resolution of critical functional issues and escalations

Conduct deep-dive analysis on complex functional challenges

Ensure timely, structured resolution across all stakeholders

Act as escalation point for functional topics across squads and providers

Ensure full follow-up until complete issue closure

Required skills & experience

Education:

Bachelor's degree in Economics, Finance, IT, or equivalent

Experience:

7+ years of experience in Project Management roles, ideally in large-scale IT transformation programs

Proven track record as a Business Project Manager in complex environments

Strong Business Analyst background is a plus

Experience in Retail Banking and financial services environments

Experience in Core Banking implementation is a strong asset

Exposure to large-scale transformation programs is essential

Key competencies:

Strong leadership and coordination skills across multiple teams

Excellent stakeholder management and influencing skills

Ability to manage complex, multi-squad environments

Strong analytical and structured problem-solving mindset

Proactive, delivery-focused, and accountable approach

Strong communication and escalation management skills

Comfortable operating in high-pressure transformation contexts