Accounts Receivable Administrator

Responsibilities

Primary responsibilities include but are not limited to:

• Manage incoming Accounts Receivable inbox: responding to basic customer queries in a timely and professional manner
• Process customer requests and documentation, including invoice copies and account statements
• Confirm receipt of payments and update customers accordingly
• Share company debt status and complete supplier forms as requested by customers
• Assist the Credit Control team in following up on overdue invoices with small outstanding balances
• Support the Credit Control team with follow-ups on lost or low-value accounts
• Maintain accurate customer contact information and query resolution
• Escalate customer queries, disputes, or high-value accounts to senior team members where appropriate
• Provide administrative support to the AR and Credit Control teams, including ad-hoc tasks
• Contribute to maintaining strong customer relationships through clear communication and professional service
• Support continuous improvement by identifying simple process efficiencies within daily tasks

• Educated to GCSE level or equivalent, with a pass in English and Mathematics
• Previous Accounts Receivable experience, preferably in a global environment
• Excellent attention to detail
• Ability to work in a fast-paced environment
• Great team player as well as able to work independently
• Excellent verbal and written skills
• Numerate and accurate
• Proficient in Microsoft Office
• Previous experience working in an ERP & CRM system