Repairs Scheduler

Are you an organised and proactive individual looking to join a thriving team within the property repairs sector
Our client, a leading repairs and maintenance contractor based in the North West, is seeking an experienced Repairs Scheduler to join their busy office on a contractual basis.

The Role: As a Repairs Scheduler, you ll play a key part in ensuring the smooth and efficient delivery of reactive and planned maintenance works. You ll be responsible for coordinating operatives, managing appointments, and ensuring customers receive a high-quality and timely service.

Key Responsibilities:

• Scheduling and allocating work to operatives across multiple trades
• Liaising with tenants, clients, and engineers to arrange appointments
• Monitoring job progress and updating the internal system
• Managing diaries, ensuring SLA and KPI targets are met
• Handling incoming calls and emails in a professional manner
• Supporting the wider team with general administration tasks

Requirements:

• Previous experience in a repairs, maintenance, or housing scheduling role (essential)
• Strong organisational and communication skills
• Confident using scheduling or CRM systems
• Ability to work under pressure and manage a busy workload
• A team player with excellent attention to detail