Receptionist, Administrative​/Clerical

Position: Receptionist (Permanent)
Location: Hallbankgate

Receptionist - £12.56 per hour | Staff dining & stay discounts
Front-of-house Receptionist role in a quality Hotel in Carlisle

We're recruiting a Receptionist for a welcoming Hotel in Carlisle, offering a varied front-of-house role in a professional hospitality environment. This Receptionist position is ideal for someone who enjoys guest interaction, takes pride in delivering great service, and wants to be part of a close-knit team. This is a full-time position, however, there are part-time opportunities available as well.

Why apply / What's in it for you?

You'll enjoy 50% off dinner and 25% off drinks for you and one other (redeemable once per year)
You'll have access to discounted stays across the collection's properties
You'll work in a friendly, supportive team with structured shifts
You'll gain valuable experience as a Receptionist in a well-established hospitality setting

Key responsibilities:

As a Receptionist, you'll support the smooth running of the front desk by:

Opening and closing daily shifts
Checking guests in and out efficiently
Ensuring all billing is accurate and up to date
Dealing with guest requests in a professional manner
Allocating rooms and managing availability
Handling incoming phone calls
Completing thorough handovers to the next shift
Supporting with any other reasonable requests from your Line Manager

What we're looking for:

To be successful as a Receptionist, you'll ideally have:

Previous front desk or customer-facing experience
Strong communication and organisational skills
A calm, professional approach when dealing with guests
Confidence using booking or billing systems
Your own transport to be able to travel to the location

If you're looking for your next step as a Receptionist in Carlisle, this is a fantastic opportunity to join a respected Hotel team. Apply now to take the next step in your hospitality career.

Job Number │ REC / INDFOH
Location │ Carlisle
Role │ Receptionist

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy