Administrator, Office Administrator​/ Coordinator, Administrative​/Clerical

Position: Administrator (Permanent)
Location: Great Lea Common

JB477:
Administrator

Location:

Reading

Salary: £26,440 per annum

Hours:

Mon – Fri - 40 hours. 9am – 5.30pm. Full-time, Permanent

Overview

First Military Recruitment are currently seeking an Administrator on behalf of one of our clients.

Our client encourages applications from ex-military personnel however all candidates will be given due consideration.

Duties and Responsibilities for the Administrator:

Job card creation and good working relationship with workshop and technicians. Taking a defect to a job card / technician time clockings / parts issue and then invoicing
Retail invoicing to end customer accounts including fleet companies as required
Progression to Daimler Truck Service Contract / Warranty invoicing / claim processing (training will be provided)
Weekly out of contract cost consolidation invoicing to managed fleet
General admin duties and general support to the service team with day-to-day tasks.
Resolving invoice queries with suppliers to ensure quotations are accurate and cost effective.
Chase all outstanding purchase orders to ensure supplier invoices associated works are approved.
Point of contact for general enquiries with our customers in the admin office.

Skills and Qualifications for the Administrator:

Basic product knowledge and strong overall computer literacy.
Experience using Keyloop / Kerridge or similar dealership management systems (desirable but not essential).
Confidence working with invoicing, administration, or customer service tasks in a fast‑paced environment.
The ability to communicate clearly and professionally at all levels — from technicians and suppliers to customers and internal teams.
Full training and support will be provided to help you meet objectives and progress within the role.
High attention to detail — particularly when creating job cards, processing invoices and resolving queries.
Proactive and organised, with the ability to manage multiple tasks and prioritise effectively.
Problem‑solving mindset, able to take initiative and follow issues through to resolution.
Strong relationship-building skills, working collaboratively with the workshop, technicians, suppliers and customers.
A positive, can‑do attitude, with a willingness to learn and adapt.
Customer-focused approach, ensuring a helpful and professional service at all times.
Benefits for the Administrator:

An extra day off for your Birthday
23 days of annual leave per year PLUS Bank Holidays
Four times death in service benefit.
Working for an official Great Place to Work™️ and UK Best Workplace.
Working for a Best UK Workplace for Wellbeing and Development.
Awarded Armed Forces Covenant Silver Award (RLS)
Working with our award-winning team – we are Motor Trader’s CV Employer of the Year and won silver at the internal communication and engagement awards for our new starter onboarding process.
Auto-enrolment pension.
Self-development journal
Ranked 101 in SW Business Insider’s Top 500 Companies
Enhanced Maternity and Paternity pay policies.
Access to our wellness programme and Employee Assistance Programmes, including WeCare from Canada Life (EAP and 24HR Online GP access and second Medical Opinion).
Mental Health First Aiders.
Reward and recognition programmes, including our annual Group Awards and opportunities to attend our Wembley box as a celebration of your hard work and dedication.
Annual appraisals programme and progression opportunities.
Manufacturer training and access to our in-house training.
Long service recognition and annual leave increase after 5 years’ service.
Branded uniform
Charities of the Year programme, Army Sport sponsors and community engagement initiatives

Location:

Reading

Salary: £26,440 per annum