Receptionist, Administrative​/Clerical

The Receptionist will provide high-quality administrative and reception support for patients attending Atherleigh Park Hospital and the Wigan Home Based Treatment Team. The role includes welcoming and checking in patients within clinic areas, ensuring a positive and efficient first point of contact. The post holder will accurately record patient attendance and clinical outcomes using the PARIS system, supporting smooth clinic operations and contributing to effective patient care.

The post holder will be expected to:

• Provide an effective appointment-booking service to ensure patients can arrange future appointments before leaving the department.
• Deliver a confidential, efficient, and patient-focused reception service, acting as a key point of contact for patients, visitors, and external agencies.
• Communicate professionally and courteously with the general public, nursing and medical staff, and other administrative and clerical colleagues across the Trust.
• Ensure all reception processes and administrative tasks are completed accurately and in a timely manner to support the smooth running of the department and maintain a high-quality service for all users.

Greater Manchester Mental Health (GMMH) Foundation Trust employs over
7000 members of staff, who deliver services from more than
122 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

See attached detailed job description and person specification:

• Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Cycle to work scheme
• Salary sacrifice car scheme
• Blue Light Card Discounts

• Previous Reception Experience
• 2+ years of administration background

• GCSE C or above in IT, Maths and English
• Experience of working within NHS

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.