Administrator, Office Administrator​/ Coordinator, Administrative​/Clerical

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast‑paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well.

Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Join our team at Strata House in Blisworth, Northamptonshire, as an Administrator. You'll play a key role in supporting our office operations, ensuring everything runs smoothly and efficiently.

In this role, you’ll be the backbone of our office, providing essential administrative support. From managing claims on our case management system to handling incoming and outgoing post, your work will help keep our operations on track. You’ll answer calls, assist with filing, and liaise with third parties and motor insurers. You’ll also manage tasks like photocopying, scanning, and updating claims records.

Your contributions will directly support our claims handling teams and the wider office, making a real difference every day.

• GCSE English Language grade C or above (or equivalent).
• Previous experience in administration.
• Basic typing and IT skills.
• The ability to prioritise tasks and manage your time effectively.
• A friendly and professional telephone manner.
• A keen eye for detail and accuracy.
• Flexibility and adaptability to support various office tasks.
• Physical ability to handle, lift, and move items as needed.

If you’re organised, proactive, and enjoy working in a supportive team environment, we’d love to hear from you.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top‑up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back‑up family care
• And many more…

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long‑term health conditions or disabilities.

We understand that applicants may have disabilities,…