Receptionist, Antenatal Clinic

Receptionist, Antenatal Clinic

The closing date is 25 February 2026

We are looking for a friendly, organised and reliable Receptionist to join our busy team.

You will be the first point of contact for women, families and visitors, providing a warm welcome and ensuring a smooth patient journey through our antenatal clinic within Ysbyty Cwm Rhondda, Llwynypia, Rhondda.

The post holder will work as part of the team to ensure that a high quality service is delivered efficiently and effectively. At all times the post holder will be expected to use discretion, sensitivity and deal with information in a confidential and professional manner.

To provide professional, efficient, and accurate administrative support to antenatal clinic. The primary function of this role will involve reception support.

The role also includes general administrative tasks including booking hospital appointments and scans, using electronic patient systems, and dealing with patient notes.

You will be responsible for delivering a high standard of care to our patients whilst ensuring queries are dealt with in a professional manner supporting the work of the antenayal clinic department in the provision of an efficient and effective service.

The post holder will work independently and part of a team, within standard operating practices to deliver a comprehensive administrative/support function.

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short‑listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health.

For more information, see 'Welsh Language Guidance' in the documents right at the bottom.

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline ther you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy—Our Health, Our Future—focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

• We listen, learn, and improve
• We treat everyone with respect
• We work together as one team

CTM employees enjoy benefits including a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you'll find a welcoming, team‑oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

• Knowledge of administrative systems
• Evidence of continuous ongoing learning
• Previous experience of working within the hospitality sector

• Experience of working with members of the public.
• Previous experience in a clerical, administration, reception role
• Previous experience of working within the NHS.
• Knowledge of the Patient Administration System used in the Health Board.

• Good organisational computer and keyboard skills.
• Welsh Language Speaking/Listening Skills (Level 3 and above/B2)
• Work independently without need for supervision.
• Ability to prioritise and use own initiative.

• Confident, conscientious, and enthusiastic.
• Flexible approach to work.

• Ability to exert moderate physical activity when moving and handling equipment e.g. case note trolleys or patients wheelchairs.
• If required, travel to other UHB sites in a timely manner to undertake duties of the role.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cwm Taf Morgannwg University Health Board

£25,313 to £26,999 a year pro rata per annum