Service And Transport Administrator

WH Bence is looking for a Service and Transport Administrator to join the team!

Location:

Yate, Bristol, BS37 5NG

Salary: £26,000-£30,000 per annum (dependent on experience)

Hours:

Monday-Friday, 8:00-17:00 (1 hour lunch break)

Job Type: Full Time, Permanent

WH Bence has been in business for over 30 years as specialist coach builders. Contracts include the manufacture and conversion of vehicles for the emergency services, command & control vehicles, hospitality trailers, racing trailers and mobile medical units. Bence also provides full after sales back-up and servicing throughout the UK and Ireland.

WH Bence is seeking an experienced and motivated Service & Transport Administrator to join our busy Service & Transport Department. We build and maintain a fleet of over 250 specialist emergency service and medical vehicles, and our team plays a vital role in ensuring these vehicles remain operational and ready for service.

This is an excellent opportunity for a proactive, organised individual who thrives in a fast paced environment and enjoys working as part of a dedicated team.

• Handling incoming calls from customers and suppliers
• Managing incoming service tickets and assisting with work allocation for service engineers
• Monitoring and responding to incoming emails
• Processing drivers' paperwork following deliveries and collections
• Updating the CRM system and customer files
• Maintaining internal spreadsheets for planning and invoicing
• Providing proactive customer communication by telephone
• General administrative support to the Service & Transport Department

The ideal candidate will have:

• Experience in a similar administrative or scheduling role
• Confidence and professionalism when speaking with customers
• Strong working knowledge of Microsoft Office
• Excellent communication and organisational skills
• The ability to problem solve and manage multiple tasks effectively

• Competitive salary
• Call out payment
• Paid overtime available
• Pension contributions
• Company van
• Company mobile phone
• Training programmes available

Click 'Apply' now to submit your application for this exciting Service and Transport Administrator opportunity