Compliance Administrator

Immediate Compliance Officer Needed for a short term, initial 6 week contract.

As a Compliance Officer, you will play a key role in supporting the management of electrical safety compliance, ensuring inspections, remedial works, servicing programmes, and certification are effectively monitored and recorded.

You will work closely with residents, contractors, internal teams, and managers to help maintain high standards of safety and regulatory compliance while delivering excellent customer service.

• Manage and maintain compliance systems, databases, trackers, and records accurately
• Coordinate electrical inspection programmes, appointments, remedial works, and follow-up actions
• Monitor compliance performance and ensure works are completed within target timescales
• Liaise with residents, contractors, and internal teams to arrange access and resolve issues
• Raise, update, track, and complete works orders in line with procedures and service standards
• Ensure electrical certification and compliance documentation is accurately recorded and maintained
• Respond to resident enquiries, complaints, and service requests professionally and efficiently
• Support investigations relating to compliance cases, complaints, and access issues
• Prepare reports, correspondence, and performance information for management
• Monitor outstanding actions and proactively chase overdue works and documentation
• Support continuous improvement and ensure compliance processes meet regulatory requirements

• Experience working within compliance, housing, property services, repairs, or facilities management
• Knowledge of electrical compliance processes within social housing or property management is desirable
• Strong administrative and organisational skills with excellent attention to detail
• Experience managing contractors, appointments, and service delivery
• Confident using databases, compliance systems, and Microsoft Office
• Excellent communication and customer service skills
• Ability to prioritise workload and work to deadlines and targets
• Experience handling complaints or resolving customer issues is advantageous