Clerical Officer Job City Wales UK,Administrative/Clerical

Location: City

Clerical Officer, Belfast, 6-month fixed term contract, £14.25 per hour

Your new company
Aorganisation is recruiting for a Clerical Officer based in Belfast.

Your new role
As a Clerical Officer, you will provide essential administrative and customer service support within a ticketing and pass administration environment. This is a full-time, fixed-term contract (6 months), working 36 hours per week in a fast-paced office-based setting.

Your responsibilities will include:

Responding to internal and external queries relating to associated products
Accurately updating and maintaining customer records across multiple database systems
Managing sensitive personal and financial data in line with data protection and GDPR standards
Processing payments, reconciling daily income and assisting with financial record-keeping
Supporting refund calculations and fare adjustments in accordance with policy guidelines
Completing general clerical duties such as filing, word processing and document management
Assisting supervisors and managers with ad-hoc administrative tasks as required

This role requires strong attention to detail, a customer-focused mindset and the ability to manage multiple priorities to tight deadlines.

What you'll need to succeed
To be considered for this role, you will need:

At least 1 year's experience working with databases or administrative systems
Previous experience in a customer service or office-based administrative role
3 GCSEs (or equivalent) including English and Maths, or a minimum of 2 years' relevant clerical experience
Strong IT skills, particularly in Microsoft Word and Excel
Excellent data entry skills with a high level of accuracy and numeracy
The ability to organise and prioritise your workload effectively
An understanding of confidentiality and data protection requirements

You will also demonstrate:

A friendly, professional and approachable manner
Strong analytical and problem-solving skills
The ability to work both independently and as part of a team
Flexibility to support additional hours, including occasional weekends, when required

What you'll get in return

£14.25 per hour

Based in Belfast

Flexibility to support additional hours

6 months fixed term contract

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.