Front Desk Administrator

Front Desk Administrator

Part‑time, Permanent; 20 hours a week (4 hours a day on a 2‑week rota)

Faslane, Helensburgh, United Kingdom

Eligible for UK Security Clearance at SC level.

• Answering and redirecting all phone calls in a professional and timely manner.
• Welcoming visitors to the site, signposting them to the relevant department.
• Receiving, sorting, and dispatching mail, and following up on any deliveries.
• Maintaining building security and ensuring all security procedures are adhered to at all times.
• Recording and logging all visitors on entry and exit of the building.
• Updating the digital welcome screen daily with course arrival information and welcome messages for expected visitors or guests.
• Ensuring all relevant Ministry of Defence (MOD) databases are kept up to date.
• Providing administrative support to the training course teams.

• Previous front‑of‑house, receptionist, or administrative experience.
• Team player with the initiative to work independently.
• Excellent verbal and written communication skills.
• Confidence in engaging customers and collaborating with other teams.
• Strong administrative skills and knowledge of Microsoft Office.
• Openness to learn different IT applications.
• Ability to work shift patterns and weekends as required.

• Salary of £26,000 pro rata.
• Flexible benefits including extra leave purchase, paid volunteering days, enhanced family leave, and lifestyle discounts.
• Access to onsite gym, swimming pool, and ski slope.
• Secure parking and catering facilities.
• Opportunity to work on a large and exciting Royal Navy training project.

We are an equal opportunity and Disability Confident employer. We welcome applications from all backgrounds and offer reasonable adjustments during the recruitment process. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.