Customer Service Administrator

ST TALENT are recruiting for a Customer Service Administrator to join a well-established business based in Wetherby.

This is a fantastic opportunity for someone looking to build a long-term career in a varied role that combines customer service, sales administration and general office support. The business is looking for someone with a positive attitude, strong work ethic and willingness to learn. Previous experience is beneficial, but attitude and mindset will be just as important as experience during the interview process.

The Role

As a Customer Service & Office Administrator, you'll play a key role in supporting customers, the sales function and the wider business. This is a varied position where no two days are the same, making it ideal for someone who enjoys being busy and getting involved wherever needed.

Key responsibilities will include:

• Answering incoming customer calls and emails
• Resolving customer enquiries in a professional and timely manner
• Processing customer sales orders accurately and efficiently
• Creating quotations and following up with customers
• Processing returns, arranging collections and issuing credits
• Booking appointments for the sales team
• Maintaining and updating CRM records
• Managing online marketplace listings and processing orders
• Packing and dispatching brochures, leaflets and promotional materials
• Assisting with showroom preparation for customer meetings
• Providing general office and administrative support as required

About You

We're keen to speak with candidates who:

• Have previous experience in customer service, office administration or sales administration (desirable but not essential)
• Are confident communicating with customers over the phone and via email
• Have strong organisational skills and attention to detail
• Are comfortable using computer systems and Microsoft Office
• Can prioritise their workload and work independently
• Have a positive, can-do attitude
• Are reliable, hardworking and willing to get stuck in
• Enjoy working as part of a team and supporting colleagues

What Our Client Is Looking For

More than anything, our client is looking for the right person.

They want someone who:

• Takes pride in their work
• Is eager to learn and develop
• Brings a positive attitude to the team
• Is willing to help wherever needed
• Enjoys working in a varied role
• Takes ownership of tasks and sees them through to completion

Full training will be provided, making this an excellent opportunity for someone looking to develop their career within a supportive and growing business.

Location & Package

• Wetherby based
• 26,000 - 32,000 DOE
• Monday to Friday, 8:30am - 5:00pm
• 100% Office Based
• 22 days holiday plus bank holidays

Please note: Due to the location of the office, applicants must hold a full UK driving licence and have access to their own vehicle.

If you're looking for a stable, long-term opportunity with a company that values attitude, commitment and teamwork, we'd love to hear from you.

This vacancy is being advertised by ST TALENT Ltd, an Employment Agency. Visit our website for more details.