Administrator​/Receptionist

Administrator/Receptionist – Bupa Health Centre, Queens Road, Brighton, BN1 3XB

Permanently contract. Full time, Monday to Friday. Competitive salary, plus fantastic benefits.

As a Bupa Clinics Administrator, you’ll play a vital role in ensuring smooth operations within the clinic. You’ll handle background administrative tasks and meet and greet our customers, making them feel at ease and comfortable. You will thrive on delivering exceptional customer service, even under challenging circumstances.

• Work on reception, greeting customers and helping make their appointment as smooth and friendly as possible.
• Support our clinical staff with preparation of client files and scanning documents, giving them the time to dedicate to their patients.
• Perform day‑to‑day admin to assist with the operation of the site such as post, answering calls, emails, managing card transactions, invoices and delivery notes.
• Liaise with clinical colleagues to ensure that client reports and correspondence are issued within required time frames.
• Ensure our facilities are well presented and provide a welcoming environment, resolving or escalating any issues when required.

• Proven experience delivering exceptional, client‑focused customer service in person such as in retail, hospitality or in a similar role as a Receptionist.
• Experience working as a receptionist would be preferred, but not essential.
• Brilliant interpersonal and communication skills, able to quickly build rapport and put people at ease.
• Great time management and flexibility, you’ll need to switch tasks and support where needed throughout your shift.
• Excellent attention to detail and understanding of the various Microsoft Office packages.

• 25 days holiday, increasing through length of service, with option to buy or sell Bupa health insurance as a benefit in kind.
• Enhanced pension plan and life insurance.
• On‑site gyms or local discounts where no on‑site gym available.
• Various other benefits and online discounts.

Bupa is a Level2 Disability Confident Employer. We aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role and will provide reasonable adjustments as part of our recruitment process to anyone that needs them.

Time Type:
Full time. Job Area:
Administration. Locations:
Clinics – Brighton.

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