Customer Service Administrator

ST TALENT are recruiting for a Customer Service Administrator to join a well‑established business based in Wetherby.

This is a fantastic opportunity for someone looking to build a long‑term career in a varied role that combines customer service, sales administration and general office support. The business is looking for someone with a positive attitude, strong work ethic and willingness to learn. Previous experience is beneficial, but attitude and mindset will be just as important as experience during the interview process.

As a Customer Service & Office Administrator, you'll play a key role in supporting customers, the sales function and the wider business. This is a varied position where no two days are the same, making it ideal for someone who enjoys being busy and getting involved wherever needed.

• Answering incoming customer calls and emails
• Resolving customer enquiries in a professional and timely manner
• Processing customer sales orders accurately and efficiently
• Creating quotations and following up with customers
• Processing returns, arranging collections and issuing credits
• Booking appointments for the sales team
• Maintaining and updating CRM records
• Managing online marketplace listings and processing orders
• Packing and dispatching brochures, leaflets and promotional materials
• Assisting with showroom preparation for customer meetings
• Providing general office and administrative support as required

• Have previous experience in customer service, office administration or sales administration (desirable but not essential)
• Are confident communicating with customers over the phone and via email
• Have strong organisational skills and attention to detail
• Are comfortable using computer systems and Microsoft Office
• Can prioritise workload and work independently
• Have a positive, can‑do attitude
• Are reliable, hardworking and willing to get stuck in
• Enjoy working as part of a team and supporting colleagues

• Takes pride in their work
• Is eager to learn and develop
• Brings a positive attitude to the team
• Is willing to help wherever needed
• Enjoys working in a varied role
• Takes ownership of tasks and sees them through to completion

Full training will be provided, making this an excellent opportunity for someone looking to develop their career within a supportive and growing business.

• Wetherby based
• £26,000 - £32,000 DOE
• Monday to Friday, 8:30am – 5:00pm
• 100% Office Based
• 22 days holiday plus bank holidays

Please note:

Due to the location of the office, applicants must hold a full UK driving licence and have access to their own vehicle.

If you're looking for a stable, long‑term opportunity with a company that values attitude, commitment and teamwork, we'd love to hear from you.