Sales Support - Administrator Apprenticeship

Job Description The role and ideal candidate:

• Work towards NVQ Level 3 in Business Administration
• Answer inbound calls from customers
• Valuable practical experience in an office environment
• You will gain experience in performing general office duties such as raising purchase orders, scanning, data entry, checking documents, emailing, answering the phone, filing, photocopying, sorting post, ordering stationary etc.
• You will need to demonstrate enthusiasm for the role
• You will be outgoing and have excellent communication skills

This Apprentice Administrator role would suit candidates with experience or an interest in developing their skills in the following areas:
Sales, Administration, Communication, Client Support, Cross-selling, Telephony, Inbound, Outbound, Order Processing, IT Literate, Presentation.

• You must be a team player and take instruction well
• You must have a good telephone manner and computer skills
• You must be professional and comply with all aspects of Data Protection and GDPR at all times due to the fact that you would be handling financial and learner personal information as part of this Apprentice Administrator role

Salary is based on the National Apprenticeship rate of £8 per hour plus benefits (for the first 12 months, after which the rate is dependent on age).

The position will be with our AFI Uplift team in Wakefield.

We will provide the successful applicants with a structured programme of training, leading to valuable NVQ qualifications.