Bank Receptionist

Practice Plus Group is looking for a Bank Receptionist to prepare and open a centre for patients, doctors and nurses arrival and ensure patients are seen in a professional manner following the guidelines issued by Practice Plus Group.

Our OOH service is open from 18:30-08:00 Monday to Friday and 24 hours over the weekend. We can offer a range of sessions to allow you to flexibly choose the right shift pattern for you.

The OOH service is spread across the county with sites in Kidderminster, Redditch, Worcester, Malvern and Evesham.

• Greeting patients warmly and registering them efficiently
• Managing telephone enquiries, bookings and patient queries
• Supporting clinical teams by coordinating patient flow
• Handling data entry and maintaining accurate records
• Ensuring the reception area is calm, tidy and professional
• Adapting quickly to changing demands during busy periods

• Previous experience in reception, customer service or administration, ideally in healthcare
• Clear communication skills and ability to handle sensitive situations with empathy
• Ability to stay focused and composed during busy or late hours
• Confidence using IT systems and multitasking under pressure
• Strong attention to detail and commitment to confidentiality
• Reliable, punctual, and enthusiastic about flexible working

Please note that offers of employment are subject to receipt of satisfactory references and a DBS check. This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service check.

£18.94 per hour, dependent on shift (including £12.65 – £18.94).

Practice Plus Group is committed to creating a diverse environment and we are proud to be an equal opportunity employer.