Operational Admin Team; OAT - Administrator

Great Western Hospitals NHS Foundation Trust Operational Admin Team (OAT) - Administrator

The closing date is 01 July 2026

This post will involve providing administrative support to the Discharge Support Team (DST) and the Clinical Site Management (CSM) Team. You will work independently under the supervision of the Operational Admin Team (OAT) Administration Team Manager, supporting the team to facilitate safe and effective patient discharges, and operational management of the hospital, as an integral part of the Multi Disciplinary Team (MDT).

Key responsibilities will include proactive co‑ordination and support of the discharge plan; this will include maintaining an oversight of the documentation used within the team, referrals to partner organisations, communicating with MDT members and acting as first point of contact for internal and external enquiries, as well as providing timely and accurate information regarding the current site position throughout the day, enabling the CSM team to present this data at the regular Site Meetings.

The administrator will support partnership working across disciplines and agencies with the flow management of patient discharge pathways in line with Governance priorities and Trust objectives.

The administrator will provide high level data to the Trust Executive team and daily on‑call management team, to facilitate timely decision making and maintaining the operational functioning of the organisation, and patient safety at all times.

We are proud to be part of BSW Hospitals Group – a formal partnership between Great Western Hospitals NHS Foundation Trust, Royal United Hospitals Bath NHS Foundation Trust and Salisbury NHS Foundation Trust. With a combined workforce of over 17,600 colleagues and a budget of £1.6 billion, the Group is united by a common purpose to deliver the best possible care to over 1 million people.

We are creating a health and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners.

To deliver comprehensive administrative support to members of DST and CSM, when requested. To produce, manage and update a daily report for all patients who are medically fit for discharge and to attend daily conference calls with local authorities and external parties to facilitate safe and effective service users discharge, using bespoke systems including Nerve Centre and Careflow (previously Medway).

• GCSEs (or equivalent) in English and Maths
• ECDL or proven equivalent experience
• Proven ability to write concise and accurate reports
• NVQ Level 3 in Business Administration or proven equivalent experience
• Proven ability to manipulate data
• Excellent verbal, written and electronic communication skills
• Good IT knowledge and skills – Excel, Word, Outlook and Power Point
• Relationship management skills
• Strong communication skills at all levels
• Skilled at managing competing priorities
• Ability to succinctly summarise information with clarity
• Highly motivated and enthusiastic individual
• Flexibility in hours of working
• Previous experience in a Multidisciplinary Team
• Knowledge of whole system working
• Previous experience of working in a healthcare setting dealing with staff at all levels

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£25,760 to £27,476 a year (pro rata)