Office Manager

Your new company
Hays are working with a prestigious client in Telford who are seeking a highly organised, proactive and professional Office Manager to join their team in a varied and business-critical role. Reporting directly to senior leadership, this position offers the opportunity to take ownership of the day-to-day management of the office whilst supporting key business functions including administration, IT coordination, HR administration, facilities management and continuous improvement initiatives.

This role would suit an experienced Office Manager, Executive Assistant or Senior Administrator who enjoys working across multiple areas of a business, thrives on responsibility and takes pride in delivering exceptional support to internal and external stakeholders.

Your new role
As an Office Manager, your role will involve:

• Act as the primary point of contact for all office management requirements, supporting Directors, senior management and the wider team to ensure smooth day-to-day operations.
• Coordinate diaries, schedule meetings, manage priorities and ensure all relevant briefing materials and documentation are prepared in advance.
• Provide high-level administrative support, including correspondence, document production and general business administration.
• Organise meetings, book facilities and coordinate refreshments, equipment and associated requirements.
• Attend meetings, take accurate minutes, circulate action points and follow up on outstanding actions within agreed timescales.
• Liaise with the Company's external IT provider, acting as the main contact for software, hardware and communications-related matters.
• Maintain accurate IT asset registers and records, ensuring equipment and access rights are appropriately managed.
• Support HR administration activities including onboarding new employees, arranging inductions and verifying Right to Work documentation.
• Maintain employee records, HR documentation and company handbooks in a secure and confidential manner.
• Ensure office facilities, equipment and supplies are maintained and available within budget.
• Manage office purchasing activities, software subscriptions and supplier contracts, negotiating where appropriate to achieve value for money.
• Assist with data migration, document scanning, record management and process improvement initiatives.
  
  Contribute to the development and enhancement of internal systems, administrative procedures and filing structures.
• Identify opportunities to improve efficiency and support the ongoing development of business operations

What you'll need to succeed

• Level 3 Diploma in Business Administration or equivalent.
• Strong experience in office management, business support or executive administration.
• Excellent organisational and multitasking skills with exceptional attention to detail.
• Strong written and verbal communication skills.
• Advanced Microsoft Office skills, including Outlook, Word, Excel, PowerPoint and SharePoint.
• Experience developing and maintaining administrative systems and processes.
• Ability to manage multiple priorities and work effectively under pressure.
• Strong interpersonal skills with the ability to build relationships at all levels.
• High levels of professionalism, discretion and confidentiality.

• A-Levels, Foundation Degree or equivalent secretarial qualification.
• Previous experience supporting Directors or senior leadership teams.
• Experience managing office facilities, IT administration or business improvement projects.

What you'll get in return

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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