Sales Administrator

Sales Administrator
Nottingham, full-time, Permanent
Office Based Monday to Friday, 8:30am - 5:00pm
Up to £26,000

SF Recruitment are exclusively partnering with a Nottingham-based business to recruit an Internal Sales Administrator on a permanent basis. This is an excellent opportunity for an organised and customer-focused administrator to join a busy, supportive team in a varied role supporting sales, customer service, and operational functions.

The Role

As an Internal Business Administrator, you will play a key role in supporting the day-to-day running of the business. You'll work closely with the sales and installation teams, ensuring customer enquiries, orders, and administration are handled efficiently while delivering an excellent customer experience.

This is a fast-paced role that would suit someone with previous experience in sales administration, customer service, or business support who enjoys working across multiple departments.

Key Responsibilities
-Process customer orders accurately and efficiently.
-Prepare quotations and sales documentation.
-Manage customer enquiries via phone and email.
-Support the sales team with administration and customer follow-up.
-Liaise with customers regarding orders, deliveries, pricing, and stock availability.
-Maintain accurate customer records using CRM and ERP systems.
-Assist with account management and customer retention activities.
-Follow up quotations and identify potential sales opportunities.
-Coordinate with purchasing, warehouse, and logistics teams to ensure smooth order fulfilment.
Produce reports and general administrative documentation.
Support marketing activities when required.
Assist the Install Team with scheduling, planning, and administration.
Coordinate customer appointments and provide installation updates.
-Maintain accurate job records and monitor installation progress.

About You
-Previous experience in a Sales Administrator, Internal Sales, Customer Service, or Business Support role.
-Excellent communication and customer service skills.
-Strong organisational skills with excellent attention to detail.
-Good working knowledge of Microsoft Office, particularly Excel, Outlook, and Word.
-The ability to prioritise workload and work effectively in a busy environment.
-A positive, proactive, and team-focused approach.

What's on Offer?
Salary up to £26,000 depending on experience.
24 days holiday plus bank holidays.
Birthday off each year.
Holiday purchase scheme.
Company pension.
On-site parking.
Company events.

Career development opportunities within a growing business.
Friendly, supportive team environment.

If you're an organised administrator with excellent customer service skills and are looking to join a growing business where no two days are the same, we'd love to hear from you.