Business Support Manager

Location: Hookwood

About

The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive.

Where will you be working? Aviation - Our Aviation team works across a wide range of specialist civil, mechanical and electrical engineering works including major international airports, regional airports and RAF airfields. MGroup Transport Aviation Team are seeking a Office Managerto join our team. Primarily supporting our Aviation client in Gatwick this role is suitable for experienced Office managers looking to progress their career to the next level.

Want to come and be a part of it? What will you be doing? You'll manage full diary support to leadership team members, scheduling and coordinating meetings. This will include managing multiple diaries effectively, assistance in planning of all day-to-day activities of the leadership team. You'll process multiple expenses and organising and arranging travel and accommodation. Communication is key, as you will be liaising with staff, suppliers and clients and processing IT orders.

Along with general admin and support for the team.

Managing relationships with facilities contractors and service providers. We'll ask you to manage and coordinating M Group events and assist organising corporate events. You'll take and directing calls on behalf of M Group, including initial handling of customer complaints. The role will include completing administrative tasks such as printing, scanning, photocopying, booking and maintaining meeting rooms and arranging catering for meetings.

Organising and maintaining the kitchen and communal office areas, managing and monitoring the onsite cleaners and keeping basic office and kitchen supplies stocked.

Raising purchase orders and managing invoices for office-related goods and services. You'll also provide business support to colleagues across M Group: ordering IT equipment, ordering stationery and sundry items as required You'll greet visitors to the office warmly and offering them help immediately, assisting with their visitor passes.

Conducting regular office walk-arounds to ensure a safe, tidy, fully functional workspace Be recognised across the business as a contact for facilities issues and monitoring the minor facilities work Well ask you to assist in ensuring the building and facilities meet health and safety and fire requirements and maintaining office compliance documents, policies, and health & safety records. Respond appropriately to emergencies or urgent issues as they arise and deal with any consequences.

Support contract-wide communications through maintaining email distribution lists and office notice boards. We'll ask you to draft correspondence, communications, and documentation on behalf of the Leadership Team. Overseeing office maintenance logs and proactively identifying areas needing attention. What youll bring Diary and meeting management experience Strong communication and stakeholder-liaison skills General administrative experience (printing, filing, correspondence) Facilities and office management (cleaners, supplies, workspace upkeep) Experience in event coordination for internal and corporate activities Handling calls and initial customer complaints Health, safety, and compliance awareness Managing purchase orders, invoices, and IT/stationery ordering Proactive problem-solving and able to multitasking in a fast-paced environment

Whats in it for you?

We offer a range of benefits designed to support your life in and out of work, some of which include;
Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition,…