Admin Officer

This is a divisional administrative role based in the PS regional office. The job holder reports to the Divisional Support Hub Manager and supports the provision of business specific and transactional office based activities across the regional PS Division. The job holder works collaboratively with other team members to provide the whole range of administrative support services required. The job holder may be expected to support a number of teams/functions within the operational area and is expected to have sufficient knowledge of at least one other role to be able to offer support and cover during annual leave and sickness absence.

Summary The purpose of the role is to support the delivery of divisional administrative functions to ensure efficient and effective business support services are provided to the PS Division. Duties will include:

• Production of documents and reports using computer based systems.
• Maintenance of and contributing to the continuous improvement of administrative systems, processes and workflows to meet Divisional requirements.

The job holder will be required to carry out the following responsibilities, activities and duties:

Provide a full range of support services to the PS Division, which will include the provision of a broad range of administrative functions as determined by the Divisional Support Hub Manager but which may include:

• HR
  • o Absence management recording
  • o Vetting administration and co-ordination
  • o Appraisal, reward and recognition recording
  • o Gift & Hospitality register updating
  • o Training administration
  • o Maintaining up to date divisional organisational charts
  • o Health & Safety administrative support
• ICT
  • o Change requests processing
  • o Local information management using established Probation systems
  • o Quantum point of contact
• Procurement
  • o I-Proc (requests)
• Other
  • o Assisting with the design, development and maintenance of computerised and manual records
  • o To work closely with the local senior management team to ensure that consistent processes are used within the local Probation teams
  • o Assisting with the production of core process maps which detail operational Probation processes as well as Corporate Support processes
  • o Processing and recording documents in relation to goods and services
  • o Administering room bookings, meetings and events
  • o Responding to external and internal telephone enquiries and personal callers
  • o Hire Car Booking administration
  • o General Office Administration
  • o Handling printing requests
  • o Circulating Alert office notifications as required
  • o To use keyboard skills to produce and present documentation effectively
  • o To respond to correspondence and queries as required
  • o To record, supply and retrieve accurate data from computerised systems and provide management information to strict deadlines
  • o To organise and store efficiently paper based information
  • o To deal with sensitive and confidential data in accordance with data protection requirements
  • o To work closely with Shared Services to ensure appropriate protocols and procedures are followed
  • o Use communication effectively

• Provide information, feedback and advice
• Influencing and persuading
• Participate in meetings where appropriate
• Using appropriate skills, styles and approaches

• Manage own resources and professional development

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances.

Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ's terms and…