Receptionist, Administrative​/Clerical

PLEASE NOTE
- Interviews are taking place Monday 28th September 2026 PM ONLY - with a follow-up meeting with the military team on 1st October 2026, which can be held via Microsoft Teams if preferred.
30 hours per weekMon
- Fri: 08:00 - 14:30 (incl 30min lunch break)£12.71 per hour Free Car parking
Subsidised Dining facilities
Sodexo Flexible benefits Check your local transport links here:

Plan Your Journey | Traveline- the destination you should input is Colchester, CO2 7UT

Are you friendly, organised and confident dealing with people? Do you have experience in reception, administration or a customer-facing environment?

We're looking for a Receptionist to join our team at the Army Education Centre at Merville Barracks, Colchester, CO2 7UT
. You'll be the first point of contact for visitors, staff and personnel using the centre, providing a professional, welcoming and helpful service. This is a varied role where you'll combine reception, customer service and administration,
helping the centre run smoothly on a day-to-day basis.

• Welcoming visitors and providing a friendly, professional first point of contact.
• Dealing with enquiries and directing visitors to the appropriate department or individual.
• Supporting visitors arriving for courses and ensuring nominal rolls are completed.
• Managing the centre's booking calendar and coordinating the use of classrooms, common rooms and the study centre.
• Keeping reception noticeboards up to date and organised.
• Reporting building, IT and maintenance issues to the relevant teams and following these through as required.
• Providing administrative support to the centre, including assisting with the monthly Essex & Suffolk Military Herald.
• Supporting the Centre Administrator and Officer Education Clerk when required.
• Assisting with marketing activities for the centre.
• Maintaining excellent relationships with customers, colleagues and the client.
• Ensuring your work area is clean, tidy and maintained to the required
  standards.
• Attending team meetings, briefings and training as required.

• Experience working in a reception, customer service or administrative role.
• Excellent verbal and written communication skills.
• Good IT skills, including experience using Microsoft Office.
• Strong organisational skills and the ability to manage a variety of tasks.
• A friendly, approachable and professional manner.
• The ability to communicate effectively with colleagues, customers and clients.
• Good attention to detail and the ability to work independently.
• The role requires basic security clearance, and you'll be required to complete the relevant MODNET and Defence Information Management Passport (DIMP) training. A JPA account is also required, with workplace training provided.
• Experience of working within a military environment would be advantageous but is not essential.

Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team
that values youfor you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way.

In addition, we offer:

• Mental health & wellbeing support
• Employee Assistance Programme for personal, legal, and financial advice
• 24/7 virtual GP & lifestyle rewards
• Discounts for you & family
• Financial tools & retirement plan
• Cycle to Work & Paid volunteering day
• Ready to be part of something greater?