L3 Business Admin Apprentice in E-Roster; HR

Go back Worcestershire Acute Hospitals NHS Trust

The closing date is 20 September 2026

The E-Rosteringteam administer the the Allocate Optima (Health Roster) system. They support all rosters across the Trust ,which allows staff to access their shifts and working patterns, book annual leave and the system records additional payments such as enhancements and overtime.

The Health Roster  system also allows for the recording of bank holidays, study leave, sickness and other absences.

The pay affecting data recorded on the Health Roster system is uploaded to the ESR(Electronic Staff Record) system which is administered by the Workforce Payroll team, with whom the E-Rostering team work closely with.

Both theE-Rostering and Workforce Payroll team work to ensure that both theHealth

Roster and ESR systems are aligned to ensure data quality.

The principal role is to provide administration and clerical support to the E-Rostering team,including answering general queries from the E-Rostering inboxes, such asre-setting passwords for Employee Online.

Inputting information into Health Rosterand ESR as required ensuing high degrees of accuracy.

To work closely with the E-Roster team,helping staff with general E-Roster queries.

Toanswer the telephone and deal with queries/requests, taking

detailed messages for team members.

Tomonitor the group email addresses and issue/reset passwords for Employee Online access, and to update user accounts as required.

Towork with the E-Rostering team to assist with data cleanse issues on Health Roster or related system.

To work with the wider Workforce Team onESR or related systems.

To input data in the appropriate database, producing reports and spreadsheets.

To support with the administration ofE-Roster training and subsequent records.

Toassist in arranging meetings and training sessions, including associated arrangements and booking rooms.

To undertaken photocopying and scanning for team members.

To assist in the maintenance of departmental records including archiving and scanning.

Toprovide administration and clerical support to the E-Rostering and Workforce Information teams, in the delivery of HR functions and services.

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to alarger population in Herefordshire and beyond.

The Trust operates hospital-based services fromthree sites in Kidderminster, Redditch and Worcester

Our workforce is more than 7,000 strong, and ourcaring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people towork with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Being open and honest

Ensuring people feel cared for

Showing respect to everyone

We are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System.

We are proud to have achieved Timewiseaccreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

DBS Checks and Costs

Any applicants who are offered posts requiring aDBS check as part of their employment check will have the cost of this check(at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and costs.

Job Purpose:

The principal role is to provide administration and clerical support to the E-Rostering team, including answering general queries from the E-Rostering inboxes, such as re-setting passwords for Employee Online.

Dimensions:

The E-Rostering team administer the the Allocate Optima (Health Roster) system. They support all rosters across the Trust , which allows staff to access their shifts and working patterns, book annual leave and the system records additional payments such as enhancements and overtime.

The Health Roster system also allows for the recording of bank holidays, study leave, sickness and other absences.

The pay affecting data recorded on the Health Roster system is uploaded to the ESR (Electronic Staff Record) system which is administered by the Workforce Payroll team, with whom the E-Rostering team work closely with.

Both the E-Rostering and Workforce Payroll team work to ensure that both…