Front of House Receptionist - Outpatients

Head Office Front of House Receptionist
- Outpatients

Front of House Receptionist
- Outpatients

Brighton Hospital | Admin | Full-Time | Permanent

Salary £25,545.00 per annum
37.5 hours per week

As the UK’s largest Healthcare Charity,we’rehere to help look after the wellbeing of the nation. And as the face of Nuffield Health,you’llhelp people feel at ease and find their way to wherethey’remeant to be. Ifyou’resensitive to people’s needs and passionate about exceptional service, it starts with you.
As aFront of House Receptionist - Outpatients at our hospital,you’llhavegreat communication,ITand keyboard skills.

You’realso able to explain sensitive or complicated information in a waythat’sclear,sympathetic and easy to understand. Ideally, you have experience of working in healthcare administration or on reception.
As a Front of House Receptionist - Outpatients , you will:

• Help people feel comfortable when they visit your department
• Use your empathy and customer service skills to build positive relationships
• Answer the phone, deal with enquiries and book appointments
• Welcome patients in person, directing them to the appropriate changing or waiting rooms
• Work closely with colleagues to ensure the department runs smoothly
• Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions

Helping you feel good.

Join Nuffield Health and create the future you want, today.

It starts with you.

Membership is free for employees and you can add partner and dependants at your own cost.

* eligibility criteria applies.

Free membership to any Nuffield Health gym, plus discounted memberships for family members.