Ward Clerk, Paediatrics

Ward Clerk on the Paediatric Ward at Princess of Wales Hospital, part of Cwm Taf Morgannwg University Health Board. The post handles attendance and admission paperwork in confidence, following set procedures, filing and retrieving patient notes, and helping with discharge planning. It suits someone who can organise their own workload in a busy unit, with Welsh speaking and listening at Level 3 desirable and full training given on Myrddin.

Previous office experience and three GCSEs or equivalent are required.

• Provide confidential clerical support on attendances and admissions on the Paediatric Ward, contributing to patient care
• Follow appropriate systems, procedures, policies and processes so patients have a smooth journey
• Locate, collate, file and store patient notes
• Photocopy documents and notes as required
• Assist with discharge planning
• Organise own workload to maintain an efficient and professional service

• GCSE grade C or equivalent in Maths and English
• Three GCSEs or equivalent

• Experience of using Microsoft Office, including Word, email and Excel
• Previous office experience

• Ability to communicate at all levels
• Good organisational skills
• Understanding of office environment and practices, for example from a work experience placement
• Good communication skills
• Flexible approach to work
• Ability to work in a busy environment

• Ability to travel across CTMUHB in a timely manner when required

• NVQ Level 2 in Business Administration, Office Practice or equivalent
• Welsh speaking and listening skills at Level 3 (CEFR B2) or above
• Knowledge of Health Board IT systems, including Myrddin
• Front of house experience, ideally in an NHS, social care or health setting

• Leading pension
• Generous leave
• Flexible working
• Career growth
• Access to ongoing learning and development
• Full training on Health Board IT systems, including Myrddin