Receptionist, Administrative​/Clerical

Location: Corwen

Salary: £24,479 per annum (£13.45 per hour)

Hours: 35 hours per week

Contract: Permanent

Probation: 3 months

Do you enjoy meeting people, helping others and keeping things organised? SDCP is seeking a friendly, professional and organised Receptionist to welcome visitors and help our busy community centre run smoothly.

• Welcome visitors and respond to telephone and face-to-face enquiries.
• Manage bookings and routine administration.
• Maintain accurate records and handle correspondence.
• Process payments, receipts and basic cash transactions.
• Support colleagues, volunteers and community activities.
• Help keep the Centre safe, welcoming and efficient.

• Excellent communication and interpersonal skills.
• Friendly, approachable and professional manner.
• Good organisational and administrative abilities.
• Confidence using computers and Microsoft Office.
• Accuracy, discretion and ability to manage competing priorities.
• Positive, flexible approach to teamwork.

Previous reception, administration or customer service experience would be an advantage.

Benefits: 20 days’ annual leave plus 8 public holidays and a 3% employer pension contribution.

Appointment is subject to relevant safeguarding and recruitment checks.

Interviews: Wednesday 9 December 2026

Closing date: Friday 20 November 2026

SDCP is an Equal Opportunities Employer and welcomes applications from all sections of the community. Reasonable adjustments are available for disabled applicants.

Reports to: Centre & Transport Co-ordinator / Operations Manager or designated senior manager

Location: Predominantly Centre-based in Corwen, although flexibility to provide cover for external events is essential.

To provide a professional, welcoming and efficient reception and administrative service, ensuring that visitors, service users, staff, volunteers and callers receive appropriate support and information. The Receptionist helps maintain accurate records, supports bookings and payments, and contributes to the safe, organised and community-focused operation of the Centre.

As part of a busy community centre, all staff are expected to work collaboratively and respond flexibly to changing service needs and priorities. The postholder will provide reasonable cover for colleagues and assist with other duties during busy periods, annual leave and sickness absence, as agreed with their line manager.

Cover duties will be appropriate to the postholder’s skills, competence and level of responsibility, with any necessary training, guidance and support provided. Staff are expected to communicate promptly where competing priorities or capacity may affect their ability to provide cover, so that workloads can be agreed and services maintained safely and effectively.

To manage the day-to-day reception function, communications, routine administration, bookings, payments and visitor support in accordance with organisational procedures, while maintaining confidentiality, accuracy, professionalism and a high standard of customer service.

Employer Pension Contribution: 3% employer pension contribution.

• 20 days’ annual leave per annum plus 8 public holidays, based on a full-time, five-day working week, pro rata for other working patterns and part-year service.
• Upon completion of 3 years’ continuous service, you will be entitled to an additional day’s annual leave for each completed year of service up to a maximum of 5 additional days after 8 years’ continuous service. The additional entitlement will be awarded from the start of the holiday year following completion…