Primary Care Administrator

Location: Shurnock

Confident using EMIS and enjoy working in a busy, patient-facing environment? Put your administration skills to work supporting a primary care unit.

Leaders in Care is recruiting a Primary Care Administrator to provide reception and administrative support, helping patients access care and keeping the service running smoothly.

You’ll work alongside GPs, healthcare assistants and operational colleagues, welcoming patients, maintaining accurate records and supporting patient flow.

Why this role?

£18 per hour umbrella
Flexible bank work, with shifts offered according to service demand
A patient-facing role within a primary care unit
Work alongside experienced clinical and operational colleagues
Dedicated support from Georgia at Leaders in Care throughout registration, compliance and placement
What you’ll do
 
Welcome patients, confirm their details and register arrivals accurately
Use EMIS to update patient records and process administrative tasks
Handle telephone and face-to-face enquiries professionally
Support appointment administration, referrals and patient flow
Keep clinicians informed about arrivals, waiting patients and outstanding actions
Maintain confidentiality and accurate electronic records
Complete opening, closing and handover procedures
Escalate patient safety concerns promptly to the clinical team
This is a non-clinical role: you’ll support patients with service information and practical assistance, referring clinical queries to an appropriate clinician.

What you’ll need
 
Previous experience using EMIS is essential
Experience in reception, administration, customer service or call handling
Strong communication skills and a calm, courteous approach
Accurate data-entry skills and confidence handling confidential information
The ability to manage competing priorities and follow procedures
Reliability, flexibility and confidence working within a team
Previous experience in a GP practice, primary care unit, urgent-care service or another healthcare setting would be advantageous.

Interested? Speak to Georgia.

Apply with your CV or email (url removed) / Call (phone number removed)

Tell us about your EMIS experience and availability, and we’ll talk you through the role and next steps