Repairs Scheduler – Property Maintenance

Location: Newhouse

Location:

Newhouse, North Lanarkshire, conveniently located off the M8, within commuting distance of Glasgow, Motherwell, Bellshill and Coatbridge.
Salary:  Up to £28,000 per annum + bonus opportunity up to 25%

Contract:

Permanent | Full Time | Office Based
Are you an experienced Repairs Scheduler, Maintenance Planner or Scheduling Coordinator who knows how to keep busy trade operatives' diaries running smoothly?
Do you understand the difference between scheduling a plumber, joiner, electrician or painter, and how quickly priorities can change when an emergency repair comes in?
RecruitME is recruiting several Repairs Schedulers / Scheduling Assistants for an established UK property maintenance and asset management business based in Newhouse, North Lanarkshire.
You'll join a supportive scheduling team coordinating reactive repairs, maintenance appointments and void property works, predominantly across social housing properties.
If you have experience scheduling multiple trades within social housing, property maintenance, responsive repairs or facilities management, we'd love to hear from you.

The Role
As a Repairs Scheduler, you'll coordinate daily workloads, allocate maintenance jobs and ensure repairs are completed efficiently and within agreed timescales.
Scheduling reactive repairs and maintenance appointments for multiple trade operatives, including plumbers, joiners, electricians, painters and builders
Managing daily operative diaries, work orders and appointment schedules
Prioritising emergency repairs alongside routine maintenance jobs
Reallocating work and rescheduling appointments when urgent jobs arise
Understanding trade requirements and estimating realistic repair durations
Liaising directly with tenants, residents, clients and maintenance teams
Monitoring outstanding repairs, response times and completion deadlines
Updating computerised scheduling and repairs management systems
Reviewing completed works, operative notes, photographs and supporting documentation
Coordinating subcontractor jobs and supporting contract performance targets
The ability to stay organised, make quick decisions and communicate confidently when plans change is essential.

What We're Looking For
Ideally, you'll have:
Previous experience as a Repairs Scheduler, Maintenance Scheduler, Works Planner, Repairs Planner or Scheduling Coordinator
Experience scheduling reactive maintenance or repairs across multiple building trades
A background in social housing repairs, property maintenance, building maintenance or facilities management
Good understanding of trade operatives' workloads and realistic repair times
Experience managing busy diaries, changing priorities and emergency appointments
Strong communication and customer service skills, including dealing with residents and clients
Confidence using computerised scheduling, job management or CAFM systems
Excellent organisational skills, attention to detail and the ability to remain calm under pressure
Social housing experience is preferred but not essential. We also welcome applications from experienced Facilities Management Schedulers who have coordinated reactive, multi-trade maintenance.

Salary and Benefits
Salary up to £28,000 per annum
Performance bonus opportunity of up to 25%, subject to scheme terms
23 days annual leave plus public holidays, increasing with service
Company pension
Employee Assistance Programme and wellbeing support
Employee referral bonus
Training and development opportunities
On-site parking

You'll work in a busy, high-volume environment where emergency repairs can require a response within two hours, while routine repairs may have completion timescales of up to 28 days.
The ability to stay organised, make quick decisions and communicate confidently when plans change is essential.

- Training will be provided on the company's internal systems.