Workshop Manager

Overview

Workshop Controller / Aftersales Advisor Main Dealer Automotive

We are seeking an experienced Workshop Controller or someone with Automotive Aftersales Advisory experience to join a busy main dealer workshop. This is an exciting opportunity for a candidate looking to take ownership of workshop operations, maximise revenue, and lead a skilled team.

• Leading and motivating a team of up to 12 technicians, ensuring high performance and a positive workshop culture
• Maximising hours sold and revenue per transaction while maintaining quality and adherence to the EVHC process
• Monitoring work in progress, managing job allocations, and ensuring productivity targets are met
• Overseeing parts ordering, stock availability, and supplier relationships
• Supporting management in achieving the highest possible customer satisfaction (CSI) scores
• Using dealer management systems (CDK, Keyloop, Kerridge, or similar) to accurately track and report workshop activity

• Proven experience in workshop management, Aftersales Advisory, or Automotive Service leadership
• Strong problem-solving and decision-making skills
• In-depth knowledge of automotive maintenance, repairs, and EV/Hybrid vehicles