Vehicle Damage Assessor; VDA​/Estimator

Vehicle Damage Assessor (VDA) / Estimator

Repair Centre
Swindon SN5 | 45 hrs per week

£45,000 basic + bonus (OTE £50,000)

As a Vehicle Damage Assessor (VDA), you will act as a damage repair consultant, ensuring efficient, high-quality repairs while maximising commercial opportunities. You will work closely with customers, insurance assessors, and our skilled production teams to deliver outstanding repair solutions.

• Vehicle Inspection – Accurately assess damaged vehicles, identifying all necessary repairs.
• Negotiation – Liaise with engineers and assessors to agree on repair costs.
• Quality Control – Conduct final QC inspections to ensure repairs meet industry standards.
• Repair Methodology – Select appropriate repair methods tailored to customer needs and site resources.
• Customer Engagement – Explain repair processes and discuss upselling opportunities where appropriate.
• Estimating & Costing – Construct detailed vehicle damage assessments using platforms such as Audatex, GT Motive, etc.
• Profit Maximisation – Optimise repair margins by effectively utilising systems and allowances (including Zone-99).
• Pre-Accident Value (PAV) Evaluations – Assess vehicle values where required.
• Job Costing & Invoicing – Ensure accurate repair costs are recorded for invoicing.
• Production Collaboration – Attend daily production meetings to update colleagues on assessments and customer needs.

You are a highly experienced Vehicle Damage Assessor with a strong commercial mindset, a keen eye for detail, and a commitment to excellence. You thrive in a fast-paced environment, stay ahead of industry advancements, and take pride in delivering outstanding customer experiences.

• Minimum of 5 years' experience in vehicle damage assessment.
• Strong understanding of modern repair methods and the ability to maximise repair opportunities.
• Ability to balance quality, efficiency, and profitability.
• Capable of working collaboratively with minimal supervision.
• Able to clearly explain repairs, build trust, and enhance customer satisfaction.
• Willingness to embrace continuous learning and improvement.
• Experience using Audatex, GT Motive, and other assessment tools.
• IMI VDA accreditation.

• Excellent salary plus incentive.
• 30 days annual leave (inclusive of bank holidays).
• Workplace pension scheme.
• Free Training and Development.
• Employee long service rewards.
• Employee well-being services.
• Free uniform (and PPE).
• Life insurance.