Used Car Controller

Waylands Volvo, Swindon

Waylands is seeking an experienced and motivated individual to join our team as a Used Car Controller at our Volvo dealership in Swindon.

As the Used Car Controller, you will play a crucial role in managing our used car inventory, optimizing sales, and ensuring our customers have a positive experience throughout the process.

• Overseeing the entire used car inventory, including acquisitions, pricing, and merchandising, both online and on our forecourts. Work closely with the sales team to ensure a diverse and appealing selection of used vehicles.
• Conducting thorough appraisals of trade-ins and used cars, taking into account market trends, vehicle conditions, and other relevant factors. Determine competitive and attractive pricing for each vehicle.
• Collaborating with the service department to ensure used vehicles undergo necessary reconditioning and repairs, maintaining quality standards for our customers.
• Developing and executing effective marketing strategies to promote used car sales, both online and offline.
• Assisting the sales team with product knowledge, pricing, and availability information for used vehicles. Providing guidance on negotiation strategies and maximising every sale opportunity.
• Working with the sales team to ensure every used enquiry is dealt with in accordance with our contact strategy.
• Ensuring all necessary paperwork is accurately completed and filed in compliance with legal regulations.
• Communicating and developing strong personal relationships with customers to maintain their continued loyalty.

• Proven experience in automotive sales, used car management, or a related role.
• In-depth knowledge of the used car market, including pricing trends and popular models.
• Strong negotiation and sales skills, with a customer‑oriented approach.
• Excellent organizational and multitasking abilities.
• Attention to detail and ability to assess vehicle conditions accurately.
• Proficiency in using automotive software.
• Strong communication and interpersonal skills.
• Ability to work effectively in a team‑oriented environment.
• Full driving licence.

• Mon‑Fri 08:00‑18:00, Saturday 08:30‑17:00 with day off in lieu and Sundays on a rota basis.
• £32,640 basic salary with an OTE of up to £55k.
• 31 days holiday per year (including Bank Holidays, some of which you will be required to cover).
• Benefits platform with employee support programme.
• Company demo.
• Discounted rates of vehicle parts and servicing.
• Opportunities for training and career progression.
• Contributory pensions scheme for eligible staff.
• 3× life insurance for all staff.