Workshop Controller
Job in
Dinas Powys, Vale of Glamorgan, CF64, Wales, UK
Listed on 2026-09-12
Listing for:
Perfect Placement
Full Time
position Listed on 2026-09-12
Job specializations:
-
Automotive
Regulatory Compliance Specialist, Automotive Management
Job Description & How to Apply Below
We are recruiting on behalf of a reputable, multi-franchise approved car dealership in Cardiff for the position of workshop controller. This is an excellent opportunity for an experienced professional to join a long-standing business with over 60 years of operation, offering a competitive salary package and substantial career development prospects.
Benefits of the Workshop Controller- Up to £36,000 basic salary, dependent on experience
- Uncapped on-target earnings of £50,000 through hours sold and quality-based bonus schemes
- Personal company car
- Enhanced annual leave entitlement increasing with service, up to 25 days plus bank holidays
- Staff purchase discounts on parts, servicing, and labour
- Access to manufacturer-accredited training, with a goal for all new starters to qualify as Service Technicians within 12 months
- Workplace pension scheme
- Expenses-paid bi-annual staff events, including summer and Christmas parties
- Long-term career progression within a reputable dealership group
- Oversee daily workshop operations for a team servicing an 11-ramp workshop
- Liaise with the Aftersales Manager to optimise workshop processes
- Communicate effectively with customers to understand and relay their requirements
- Monitor workshop and individual efficiency to meet key performance indicators
- Manage the allocation of work based on team skills and capacity
- Identify training needs and support team development as the Workshop Controller
- Coordinate between workshop and service reception on vehicle progress
- Maintain workshop standards according to HSO requirements and brand service standards
- Guarantee adherence to customer satisfaction standards and service quality expectations
- Proven success in managing a busy automotive workshop for at least three years, ideally within a franchise-approved dealership
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Results-driven with a focus on quality and reliability
- Proficient in IT and workshop management systems
- Valid UK driving licence with minimal points
- Reside in or within a reasonable commute to Cardiff
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