Contract Support, Business, Office Administrator​/ Coordinator

Location: City

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting for a Contract Support Coordinator

The role is working 5 hour days Monday
- Friday.

To provide exceptional customer service and comprehensive financial and administrative services to the client and the contract. In order to be successful in the role it is key that the Contract Support understands procedures, processes and operates them to the required standards.

What You'll Do:

Contract

Identify and help drive implementation of savings opportunities to ensure customer and GWS financial savings targets are maximized.

Drive high quality commercial performance through understanding the contractual commitments, better buying and use of preferred suppliers.

Compiling of the Contract Review pack

Conducting supplier surveys on My Supplier

Compiling of the Customer Monthly Management Report

Liaising with the client regarding payment of invoices

Site inductions

Helpdesk: including but not limited to; logging, distributing and closing of reactive calls on desired system.

Continually develop systems to maximize efficiency benefits for the customer and GWS.

Update labour allocations to ensure accurate client reporting

Finance

Support the preparation and delivery of monthly Contract and Business Unit Reviews.

Co-ordination of the billing application, calculating margins, raising invoices and submitting to client

Chasing of debt to keep within contractual terms

Creation and review of management reports such as P&L, WOM, Debt, OPO's & Invoice Pool

Raising Purchase Orders

Reviewing open Purchase Orders

Policy and procedure compliance

Processing supplier invoices and resolving any queries

Comprehensive spend tracking

Weekly report submission to include WOM, Debt, Invoice Pool and OPO updates

Drive high quality financial performance to influence P&L result.

Ad-hoc reporting as requested by Business Unit or Business/Finance.

Quality

Co-ordination of sub-contractor files, ensuring they are statutorily compliant with QHSE requirements

Reporting and management of work management system

Logging hazards & customer feedback on the QHSE Management Portal

Subcontractor reviews

Log books compliance

Maintain eLogbooks

People

Timesheets

Organising training for the team

Updating of the team attendance planner

Arranging agency cover and submitting hours on portal

Culture carrier and promotes best practice

What You'll Need:

Hold academic passes with at least GCSE Maths and English or equivalent

Highly computer literate

IT Skills to achieve key tasks and give the business a sound reporting base.

Superior written and verbal communication skills with strong oral presentation skills.

Capable of working in a matrix environment.

A basic understanding of business and customer-facing environments.

Been a part of a high-performing team.

Customer focus skills with a passion for customer service.

Effective communication skills enabling the individual to work with clients, suppliers, and staff at all levels

Self-motivated and ambitious

Results/ task orientated, with attention to detail and accuracy

Excellent time management and organisational skills

Commitment to continuous improvement

Ability to work as part of a team, as well as independently

Calm manner, able to work under pressure and with changing demands and priorities

Confidential and discrete approach

About CBRE Global Workplace Solutions:

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people.

At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.