Business Analyst

Take a step forward and let Edenred surprise you.

Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.

We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.

Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.

Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.

We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.

Hybrid - Swindon or London

Up to £60,000 + Bonus

• Collaborating with Engineering, Product Managers, Subject Matter Experts and Business stakeholders to gain a full understanding of the business requirements, while ensuring the business context is captured.
• Performing GAP analysis on requirements and understanding the impact to existing systems and the business.
• Support the analysis, documentation and implementation of the functional & non-functional requirements in sufficient detail for development and QA teams to produce the item.
• Supporting the delivery of any materials required to aid training and communication of new and existing solutions.
• Ensuring payment regulatory compliance and internal risk controls are factored into requirements working with the relevant departments.

Product Manager

• Multi-disciplined Product domain teams
• Subject Matter Experts
• Clients
• Bridge between the business and the technical realms
• Internal teams (Finance, Compliance & Risk, Legal, Operations, Engineering)
• 3rd Parties

• Improve capture of clear & concise requirements and ensure the value is captured so they can be prioritized.
• Meet the wider needs of clients to facilitate the move away from the legacy platform to the new micro-service & cloud-based architecture.
• Non-functional aspects are considered and captured so they can be measured. Key aspects for a payment's platform are robustness (high availability), performant, operationally supportable, secure and scalable.
• Key metrics are identified with the product manager and form part of the requirements.
• Driving continuous improvements across the product domains.

• Collaborating with Subject Matter Experts, Product Managers and Business Stakeholders to analyse:
  • New features
  • Fixing or optimising existing elements
  • Operational improvements including security, monitoring and visibility into the health and behaviour of the domain
  • Understand business cases and be able to arbitrate between requests, challenging requests where appropriate with relevant data
• Assisting Product Managers in prioritizing of work streams
• Analyse and capture both internal and external requirements and documenting them in a clear and concise manner.
• Propose and agree solutions based on best practice and adhering to the rules and regulations of all countries involved.
• Evaluating business and technical solution proposals and designs to ensure they meet the business requirements.
• Identify the potential impacts of changes to the existing systems, organisation, its partners and clients.
• Employ structured business analysis techniques when problem solving and eliciting requirements.
• Facilitate workshops and product walkthroughs with Clients and Business stakeholders.
• Refining user stories with the Product Manager, Business stakeholders, engineering and wider Business Analyst team.
• Collaborating with Test/QA team to ensure test scripts are in line with acceptance criteria of user stories.
• Produce supporting documentation around processes, static content to support API/Integration documentation, internal or external as required.
• Collaborating with IT development team both onshore and offshore to maximise value of end products, features and solutions.
• Build and maintain relationships with…