Specification Manager

About ITW

ITW Construction – Offsite Europe is a division of ITW within the Construction Products segment, generating $1.9 billion in global revenue. The Offsite Europe business’s annual revenue is $40 million, with over 80 colleagues across the UK and Ireland. We supply innovative engineered connectors and design software, delivering value to customers through strong service capabilities and a continuous‑improvement mindset.

ITW Construction – Offsite Europe consistently innovates, designs, and manufactures advanced industrial technology. We are industry influencers with high‑quality brands, growing in current markets and exploring new opportunities. All levels are encouraged to embrace entrepreneurship, drive action, focus on what matters, and share ideas—creating impact for the business. We reward, support development, and offer growth within a large multinational organisation.

We are seeking a dynamic leader to join our fast‑paced operations team. The successful candidate will possess strong leadership and team‑building skills, manage employees across multiple operational disciplines, and develop and execute policies and procedures for compliance. The role involves building a customer‑focused operation, driving continuous improvement activities, and developing relationships with customers, stakeholders, suppliers, peers, partners, and direct reports.

• Build, develop, and maintain strong strategic relationships with house builders, architects, engineering consultancies, and offsite manufacturers.
• Create and strengthen partnerships that influence specification, standard details, and early‑stage design decisions.
• Develop effective routes to market by identifying key decision‑makers and influencers across the house building and design value chain.
• Identify and unlock commercial opportunities through partnerships, framework engagements, early involvement, and specification‑led solutions.
• Act as a trusted technical and innovation partner to external stakeholders, supporting long‑term collaboration and repeat opportunity generation.

• Support Connectors’ growth initiatives, contributing to 3 % annual CBI yield targets.
• Lead research using customer‑back insights to capture qualitative feedback and drive product range growth, focusing on Floors, Roofs & Walls segmentation.
• Prioritise opportunities in line with Cullen Connectors’ Strategic Intent, focusing on Growth Levers, Defending the 80’s, and New Technology.

• Develop research plans for opportunity projects in collaboration with product managers.
• Gather market intelligence to qualify opportunities and support Offsite’s pipeline screening process.

• Build strong external partnerships through discovery initiatives and stakeholder engagement.
• Conduct pain‑point analyses, system discovery sessions, process mapping, and competitor benchmarking.
• Collect market intelligence across the value chain, from design offices to on‑site installers.
• Run surveys, external research, and round tables with key influencers (e.g., house builders, NHBC, Homebond).
• Translate findings into actionable insights and business cases.

• Health & Safety – Strong commitment to safe working environments and continuous improvement.
• Observation & Interviewing – Skilled at structured and unstructured discovery, asking probing questions, and spotting user behaviours, workflows, and pain points.
• Curiosity & Learning – Naturally inquisitive, with a drive to explore new ideas, challenge assumptions, and uncover insights that inform smarter decisions.
• Communication Excellence – Clear and confident communicator, both verbal and written, able to present findings and engage effectively with stakeholders at all levels.
• Analytical Thinking – Skilled in gathering and interpreting qualitative and quantitative data, with experience applying frameworks such as SWOT and Jobs‑to‑Be‑Done to uncover insights.
• Problem‑Solving – Ability to translate unclear feedback into actionable opportunities; identifying root causes behind industry challenges.
• Technical Understanding –…