Business Analyst

Salary: £? - ? per year

• Proven experience as a Business Analyst within operational improvement, business transformation, or change programmes.
• Strong process mapping and business process improvement experience.
• Experience analysing operational workflows and identifying opportunities for automation and efficiency gains.
• Excellent stakeholder management and workshop facilitation skills.
• Strong analytical and problem-solving abilities.
• Experience producing business requirements, process documentation, and recommendations.
• Excellent written and verbal communication skills.

• We conduct a thorough review of existing business processes, systems, and operational workflows across the organisation.
• We document current processes and identify opportunities to standardise systems and ways of working to create a consistent, scalable operating model.
• We analyse manual processes, repetitive tasks, and duplicate data entry, recommending opportunities for automation and process improvement.
• We identify efficiencies that reduce duplicate data and manual administration, accelerate order processing, improve the management of contract information, and enable workflow automation and system integration.
• We work collaboratively with Sales, Operations, and other key stakeholders to understand current challenges and identify opportunities for improvement.
• We review and optimise the end-to-end order fulfilment process to improve speed, efficiency, and customer service.
• We recommend appropriate business analysis tools, methodologies, and best-practice approaches for capturing, documenting, and managing business requirements.
• We produce high-quality documentation, including process maps, business requirements, gap analyses, and recommendations to support future solution design and implementation.

• Support

We are a well-established, market-leading company offering an exciting opportunity for an experienced and proactive Business Analyst to play a key role in business transformation and operational improvement. Based in Andover, this role requires 4 days a week onsite and is inside IR35. You will work closely with stakeholders across Sales, Operations, and the wider organisation to help shape future initiatives that enhance efficiency, standardise processes, and support continued business growth.

last updated 29 week of 2026