Workshop Controller

We are currently seeking an experienced Workshop Controller to join our client's busy dealership in Bishop's Stortford, Essex. This is an excellent opportunity for a skilled professional to take on a key managerial role within a reputable organisation. The successful Workshop Controller will be responsible for overseeing daily workshop operations and ensuring the team delivers exceptional service to customers.

• Competitive basic salary of £36,000 per annum
• Uncapped earning potential with an OTE of £43,000+
• Working Monday to Friday from 8am to 6pm
• One in four Saturdays from 8am to 2pm
• Supportive team environment and excellent career development prospects

• Managing and supervising a team of eight technicians to ensure work is completed efficiently
• Allocating job cards and prioritising workshop workflows in line with customer deadlines
• Ensuring quality standards and high levels of customer satisfaction are maintained
• Maintaining effective communication between service advisors, technicians, and customers
• Monitoring workshop productivity and implementing improvements where necessary
• Ensuring compliance with health and safety regulations within the workshop

• Proven experience as a Workshop Controller or in a similar supervisory role within the automotive industry
• Strong leadership and organisational skills
• Excellent knowledge of automotive repair processes and workshop management
• Ability to work under pressure and manage multiple tasks effectively
• A positive attitude and a focus on delivering excellent customer service