Commercial Administrator

Location: Redditch

Commercial Administrator£28,000 per annumRedditch Talent Guardian is recruiting on behalf of a growing consolidator and distributor of fine food, drink and fresh produce, supplying the independent retail and food service sectors. Everything they supply is consolidated and distributed from a purpose-built Distribution Centre in Redditch, ensuring it meets their strict quality standards. Due to continued growth, they're looking for a Commercial Administrator to act as a key support function to the commercial department.The

role This is a varied, hands-on commercial support role with real exposure across the business - you'll work alongside the Business Development team and provide executive support to the Managing Director and heads of department.

• Set up and maintain new and existing suppliers and products
• Set up and maintain customer accounts, including IT system setup
• Handle pricing and system administration, including producing customer price lists in line with defined retail periods
• Produce weekly sales reports across all customers
• Support the processing of customer sales orders from various sources (EDI, email, telephone)
• Deal with and respond to customer queries, requests and complaints
• Provide effective customer service on deliveries, issues and enquiries
• Assist the Business Development team with customer-related requirements
• Provide executive support to the Managing Director and heads of departments

What you'll need

• Experience in a similar role, and knowledge of the food or retail industry, would be hugely beneficial
• An understanding of the commercial process around sourcing, purchasing and supply of goods and services
• Some experience of customer/supplier liaison and negotiation, including margin and P&L comprehension, would be beneficial
• Strong communication skills, with experience dealing with internal stakeholders, customers and suppliers
• Confident IT skills, particularly Excel and Microsoft applications
• Highly numerate, with strong diligence and attention to detail
• Own transport and a full UK driving licence
• Based full time at the Worcestershire head office
• GCSE or equivalent education
• Punctual, self-motivated, and able to work both in a team and on your own initiative

Hours & benefits

• £28,080 per annum (full time, 40 hours per week)
• Monday to Friday, with flexibility aligned to business requirements
• Annual holiday allowance
• Employee benefits scheme and pension scheme
• Free on-site secure parking
• Training provided, including product knowledge and company policies and procedures

About the business A values-led business built on teamwork, quality, honesty and passion. They're a fluid, flexible company that develops its own people, with quality and integrity at the heart of everything they do.