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Job Description & How to Apply Below
Purpose Of The Role
To provide support to the Commercial team in delivering excellent service to our customer driving sales and growth.
Key Accountabilities & Responsibilities Account support- Own daily volume forecasts with support from NAC, review weekly but also building into a long term 18 month rolling forecast.
- Improve forecast accuracy YOY by customer and category – targets to be agreed with NAC and customer
- Monitor weekly sales and work with NAC to identify any changes in demand.
- Work closely with the NAC & procurement team to align on season & SKU code change overs taking flushes, shortages and promotional activity into account to ensure forecast and systems are up to date
- Analysis to include the generation of specific retail analysis, pricing, margin, wastage, ranging, promotion analysis which recommendations for performance improvement
- Support the NAC on all customer queries and always maintaining excellent customer service.
- Identify high wasting SKU's in store sales data and liaise internally and customer.
- Supporting the account manager for customer visits and preparation of presentations.
- Review and assist in creating seasonal price proposals.
- Complete internal commercial forms and costings.
- Support NAC in identifying new customer opportunities.
- Gain an understanding of category and market performance, and supports internal NWT with data / insight for monthly commercial performance report
- Activation / Media Marketing tracker invoice management
- Tracks key market activity across category summarising (price / promos) impact to BV / retailer, collaborating with the Category & Insight Manager
- Work with internal teams to take Skus through the new product development process.
- Complete new line forms for the customer.
- Attend weekly product development meetings.
- Working with the commercial & procurement team on accurate customer forecasting and pricing plans.
- Liaise with site teams to understand material quality to minimise wastage
- Work with the Category & Insights Manager to optimise existing performance through range, price, trade plan and drive new business opportunities
- Proactive and engaged member of the Commercial Customer family
- Working with the quality team on customer complaints, benchmarking activities.
- Drive to grow commercial knowledge and skills as part of journey to Commercial Manager
- Experience in Fresh Food demand planning
- Previous produce experience would be desirable but not essential
- Excellent spreadsheet skills
- Proven analytical skills
- Proven problem-solving skills
- Excellent communications skills with the ability to present information clearly and concisely
- Team focussed
- Organised with project management skills
- Self-motivated
- Customer focused
- Excellent planning and organisational skills
- Ability to work under pressure
The post holder is required to understand and adhere to Keelings Values and reflect these values in both behaviour and performance
- People Matter
- Teamwork
- Integrity
- Passion for Achievement
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