Front Office Manager

Location: West Dean

Front Office Manager - £35,000 | Excellent Benefits

Front Office Manager - 12-month Fixed Term Contract | Chichester | £35,000

Looking for your next leadership opportunity in a unique campus setting? This is an exciting opportunity to join a welcoming and professional environment where you can make a real difference to the student and guest experience.

As a Front Office Manager in this 12 month Fixed Term Contract in Chichester, you'll oversee the day-to-day operation of student welcome and residential services, leading a team and ensuring consistently high standards across daytime and overnight operations.

Why apply? What's in it for you?

You'll receive a salary £35,000 per annum.
You'll benefit from a generous contributory pension scheme, with employer contributions matching from 4% to 7.5%.
You'll have access to an Employee Assistance Programme and Mental Health First Aiders.
You'll enjoy a cycle to work scheme and retail discounts.
You'll have opportunities to develop your skills through free and discounted short training courses.
You'll benefit from free use of campus facilities, including the swimming pool, library and tennis courts.
You'll have access to subsidised bed and breakfast rates on campus.

Key Responsibilities

As the Front Office Manager, you'll provide visible leadership and ensure the smooth running of residential services.

Oversee daily operations across student welcome and residential services, including daytime and overnight activity.
Lead and support the Senior Student Welcome Officers and Residential Services Coordinator.
Ensure students, visitors, guests and colleagues receive a professional, welcoming and responsive service.
Work closely with Housekeeping, Bookings, Conference & Events, Finance and student-facing teams to coordinate operations effectively.
Support Events and Conferencing administration, including contract management and accurate, timely invoicing.
Maintain effective communication, staffing arrangements and operational procedures.
Recognise and appropriately escalate welfare, safeguarding and other concerns.

What we're looking for

We're looking for a confident and organised leader who can balance hands-on management with supporting and developing a team.

Experience managing front-of-house, reception or residential operations.
Experience in hotel as a Front Office Manager, or Front of House Manager or Reception Manager would be beneficial
Strong leadership skills, with the ability to motivate and support a team.
Excellent communication and organisational skills.
A professional, welcoming approach to customer service.
The ability to coordinate multiple departments and maintain effective working relationships.
Strong administrative skills, with attention to detail and accuracy.
A proactive approach to resolving operational issues and escalating concerns appropriately.

Ready to take the next step?

If you're looking for your next opportunity as a Front Office Manager in Chichester, this could be the ideal role for you. You'll have the chance to lead a varied operation, support a dedicated team and enjoy an excellent range of benefits.

Apply now to find out more!

Job Number │ 49236/INDFOH
Location │ Chichester
Role │ Front Office Manager 12 months Fixed Term Contract

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy