Content Creator – Hospitality Training

Be our in-house influencer... We’re looking for a

Be our in-house influencer... We’re looking for a confident, creative and engaging Content Creator to become one of the faces of learning at Chilled Pubs.

You’ll spend a lot of time on camera
, presenting, demonstrating and bringing training content to life in a way that feels natural, entertaining and unmistakably Chilled.

Think short-form videos, practical demonstrations, quizzes, challenges and microlearning — short, snappy, easy-to-watch content that our teams can dip into while they’re on shift.

We’re Chilled Pubs — seven food-led gastro pubs across the Midlands, built around seriously good food, warm hospitality and teams full of personality.

Our mission is to Inspire Togetherness

We’re creating an industry-leading learning experience for every person who joins us — and this role will play a huge part in making that happen.

You’ll take knowledge from our hospitality teams and turn it into engaging, memorable learning content.

You’ll be responsible for:

• Presenting and appearing on camera to deliver engaging training content
• Creating short, snappy microlearning content designed to be watched easily during a shift
• Researching, planning and scripting content
• Filming and editing engaging videos
• Creating supporting content such as quizzes, images, guides and visual explainers
• Using Parta.io to build and publish interactive SCORM learning packages
• Turning existing training materials into engaging digital learning experiences
• Travelling between our pubs to capture real tasks, people and examples
• Working with colleagues who appear in content and helping them feel comfortable on camera
• Keeping learning content accurate, relevant and up to date
• Coming up with new and creative ways to make learning more engaging

Most importantly, you’ll make learning practical, memorable and very Chilled...

You might already be a Content Creator, Presenter, Social Media Creator, Trainer or Videographer
. Equally, you could be a brilliant hospitality operator who is naturally confident on camera and has a talent for communicating.

You’ll need to be:

• Confident and natural on camera
• Engaging, enthusiastic and full of personality
• Creative, curious and full of ideas
• A strong communicator who can make information simple and interesting
• Able to film and edit good-quality video independently
• Comfortable creating content in different formats
• Organised enough to take content from idea to publication
• Confident working with people across the business
• Comfortable learning new technology and digital tools
• Happy travelling regularly between our pubs

Experience with
SCORM authoring tools or Parta.io would be a bonus, but training will be provided.

We’re less interested in formal qualifications and more interested in what you can actually create
.

We want someone who can make a team member want to keep watching
, while making sure they’ve actually learned something.

Experience in video creation, presenting, scriptwriting, social media, hospitality, training or digital learning would all be useful.

We’d also love to see a portfolio or examples of anything you’ve created
, where possible. This could include videos, social content, articles, presentations, graphics, training resources or anything else that shows us how you bring ideas to life.

If you’re confident, creative, love being on camera and want to become one of the faces of learning at Chilled Pubs, we’d love to hear from you.