Vehicle Management and Reservations Operative
Listed on 2026-02-17
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Mgr./ CSM, Call Center / Support
Vehicle Management and Reservations Operative Swansea SA4 4LL
Full time Circa £28,500 pa
As one of the leading vehicle rental specialists in the UK, there has never been a more exciting time to join our team of customer-focused professionals. With an expanding national network of locations and a fleet size of over 10,000 vehicles, our success is carried squarely on the shoulders of the people we employ.
A subsidiary of the family-run CEM Day Motor Group, Day s Rental was established in 1956 and is proud to uphold the principles and high standards embedded throughout the Group.
Award-winning service, delivered by great people and made possible by the investment and trust we place in all our workforce, makes Day s Rental a great place to build a career in the motor industry.
What can Day s Rental give to you?
The successful candidate will receive the following benefits:
- 6.2 weeks annual leave, inclusive of bank holidays, based on contractual hours
- Long service annual leave awards
- Contributory pension scheme
- Life assurance (death in service)
- Staff discounts (vehicles, parts, servicing, vehicle hire, finance)
- Friends and family discounted leasing
- Free onsite parking
- Cycle to work schemes
- Discounted uniform
Eligibility after a qualifying period of continuous service.
Are you the right person for the job?
- It is desirable that the successful candidate has previous vehicle administration and call centre experience, though applications from those with skills in a customer service or administrative roles will be considered
- Applicants will have excellent communication skills, both written and verbal, via the telephone
- Candidates must have the ability to interpret customer requirements and guide them to the most appropriate vehicle rental solution
- The candidate must have the ability to work on their own initiative as well as part of a team
- Be computer literate
- Be eligible to work in the UK
What will your role look like?
- Report to the Central Reservations and VMS Manager
- Support our customers fleet service requirements
- Serve customer rental enquiries
What s next? It s easy! Click APPLY now! We can t wait to hear from you!
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