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Public Sector CX Officer - Multichannel

Job in Old Newton, Suffolk County, IP14, England, UK
Listing for: Job Search Place Limited
Full Time position
Listed on 2026-06-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 13.05 GBP Hourly GBP 13.05 HOUR
Job Description & How to Apply Below
Position: Public Sector CX Officer - Multichannel Support (12-Week Role)
Location: Old Newton

Schools' Choice is looking for a Customer Experience Officer to join their busy Contact Centre in Stowmarket. The role involves providing exceptional customer service via various channels, including phone, email, and social media. You'll help resolve customer queries with accuracy and professionalism.

This position requires excellent communication skills, strong IT literacy, and a customer-focused attitude. Full training is provided for those without call centre experience. The role is office-based with a pay of £13.05 per hour for 37 hours each week.

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