Dedicated Cover Receptionist - Salford Quays

Step into the spotlight of one of the UK’s most vibrant creative and media hubs, where innovation meets energy every day. We are looking for a Dedicated Cover Receptionist to join our front‑of‑house team in Salford Quays
, a dynamic destination buzzing with professionals, visitors, and opportunities. You will become part of a team of 7 outstanding Rapport Ambassadors, working across five striking buildings that form the heart of this fast‑paced, future‑focused industry.

Type of contract:
Full‑time, Permanent

Hours:

45 per week (Monday‑Friday, shift rota basis from 8 AM to 7 PM)

• Financial freedom:
  Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
• Secure your future:
  Benefit from a contributory pension scheme for a stable financial tomorrow.
• Health matters:
  Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
• Thrive personally & professionally:
  Unlock endless learning and development opportunities to elevate your career!
• Celebrate excellence:
  Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
• Give back to community:
  Take one paid day off annually to support a cause you’re passionate about!

• Provide a warm, professional, and inclusive welcome to all stakeholders, ensuring every interaction leaves a positive impression.
• Oversee visitor check‑ins, passes, and general enquiries with confidence and efficiency.
• Support the front‑of‑house team by providing seamless cover across multiple buildings, adapting easily to different environments.
• Liaise with security and facilities teams to help maintain a safe, organised, and welcoming reception space.
• Uphold high standards of presentation, ensuring the reception area always looks professional.
• Bring enthusiasm and attention to detail to every task, helping create an exceptional experience for everyone entering the building.

• Share our Rapport values:
  Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together.
• Bring a natural warmth and confidence that makes every guest feel instantly welcome.
• Show adaptability and positivity when moving between different teams and buildings.
• Take pride in personal presentation and deliver a consistently professional image.
• Communicate clearly and respectfully with people from all backgrounds and walks of life.
• Approach each day with reliability, curiosity, and a genuine desire to create great experiences.

Rapport Guest Services is a multi‑award‑winning company, delivering front‑and back‑of‑house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people‑first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.

Find out more about us and our values at