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Visitor & Membership Concierge

Job in Crathes, Aberdeenshire, AB31, Scotland, UK
Listing for: ASVA: Association of Scottish Visitor Attractions
Full Time position
Listed on 2026-06-20
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 40000 GBP Yearly GBP 40000.00 YEAR
Job Description & How to Apply Below
Position: Visitor Experience & Membership Concierge
Location: Crathes

The National Trust for Scotland is seeking a Visitor Service Assistant at Crathes Castle. In this role, you will help deliver a 5-star visitor experience, assist with ticket sales, and provide information about the property’s history.

You will need to be enthusiastic, motivated, and passionate about customer service, ensuring all visitors have a great experience. Flexibility with working hours is essential as weekends and bank holidays are part of the role.

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