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Receptionist, Customer Service​/HelpDesk

Job in Salt, Staffordshire, ST18, England, UK
Listing for: Lancaster City Council
Full Time, Part Time position
Listed on 2026-06-21
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 10000 - 40000 GBP Yearly GBP 10000.00 40000.00 YEAR
Job Description & How to Apply Below
Location: Salt

Contract Details: 20 Hours on a 3 week rolling rota based around the Operating Hours of Salt Ayre. Mon
- Fri 05.30 - 22.00 and Sat
- Sun 07.30 - 18.30

This post offers an exciting opportunity to work at the award-winning Salt Ayre Leisure Centre.

You will be the face of the Leisure Centre, offering exceptional Customer Service as the first point of contact. This is a great opportunity to be part of an enthusiastic, passionate, and vibrant team. You will deal with customer enquiries face to face, via email, on social media and over the phone.

This post is permanent. The hours of work for this position will be 20 hours per week, working on a shift rota basis. Your shifts will be based around the centre’s opening times; 05.30am to 22.00pm Mon to Fri and 07.30am to 18:30pm at weekends.

The successful candidate will demonstrate a commitment to delivering outstanding customer service at all times, a high level of attention to detail and a desire to offer an exceptional experience for our members.

Previous Applicants need not apply.

About You

You will identify with our organisational values of Pride, Ownership, Working Together and Ambition.

Benefits
  • Generous annual leave allowance
  • A range of employee benefits including discounted gym membership, cycle to work scheme, the opportunity to purchase extra time off, as well as discounts on days out, activities and retail.

The council is an inclusive and diverse employer, welcoming applications from all parts of the community, defence reserves, and the armed forces community. The council is a disability confident committed employer.

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