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Customer Success & Retention Specialist; Hybrid

Job in Dinas Powys, Vale of Glamorgan, CF64, Wales, UK
Listing for: phs Group plc
Full Time position
Listed on 2026-07-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 25710 GBP Yearly GBP 25710.00 YEAR
Job Description & How to Apply Below
Position: Customer Success & Retention Specialist (Hybrid)
Location: Dinas Powys

phs Group plc is hiring a Customer Relations Consultant to join their team in Caerphilly. The role involves managing a portfolio of customer accounts and ensuring first-time resolution of customer issues. Candidates should possess strong customer service experience and problem-solving skills.

The position offers a competitive salary of £25,710 plus bonus, with benefits that include hybrid working arrangements after 6 months, employee discounts, and a strong focus on career growth.

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