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Highways Customer Experience Specialist; Hybrid

Job in Northleigh, Devon, EX13, England, UK
Listing for: Civic Recruitment Limited
Full Time position
Listed on 2026-07-24
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 37000 - 37500 GBP Yearly GBP 37000.00 37500.00 YEAR
Job Description & How to Apply Below
Position: Highways Customer Experience Specialist (Hybrid)
Location: Northleigh

Civic Recruitment Limited is seeking a Customer Service Advisor - Highways for a 3 months contract with a Local Authority in Northleigh. The role focuses on delivering a customer-focused service across highways, handling enquiries, complaints, and service requests via phone, email, and social media.

You will own issues from first contact to resolution, coordinate with Highways Officers and contractors, provide timely updates, and contribute to continuous service improvement.

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